Everywhere you look, Artificial Intelligence (AI) is being hyped as the future—on stage at conferences, flooding LinkedIn feeds and likely entering leadership and board meetings. But beneath the noise lies a much more relevant question for credit union leaders: What does AI actually mean for us—and are we

In March, I was blessed to rejoin the Vizo Financial team after a five-year stint as president & CEO of a credit union. It was tough to say goodbye to that family, but the opportunity to have a front row seat as your corporate invests in its membership by bringing

Have you heard the quote, “We don’t know how to measure what we care about, so we care about what we measure”? 1 How about Peter Drucker’s quote, “You can’t manage what you can’t measure”? These quotes encapsulate a dilemma faced by many credit unions in