Leadership & Culture Leaders - Coach Strong Performance Too Most leadership training these days will discuss the importance of coaching. In day-to-day practice, coaching is typically carried out by the manager who offers advice to the employee about ways to complete a task more effectively or efficiently. It usually centers on where the employee can improve performance. While this
Leadership & Culture Make Your Values Valuable If yours is like most credit unions, you have a set of core values. Unfortunately, if you’re like most companies (credit unions and otherwise) these core values eventually devolve to not much more than words on a website. Typically introduced with great fanfare, core values are eventually forgotten and
Leadership & Culture The Conventional Wisdom of Development Plans is All Wrong Many years ago, when I first became a manager, I was responsible for my department’s budget. I had never completed a budget, so my boss sent me to a training course. I didn’t learn much at that course, not because of the trainer or the content, but because
Leadership & Culture Great Cultures Follow This Equation Culture has dominated the corporate conversation in recent years. The importance of diversity, equity and inclusion (or DEI) has become more evident than ever. Many credit unions are looking for a recipe to make their workplaces more respectful and inclusive while also getting the highest level of performance from each
