Leadership & Culture No Time, No Problem: Consistency Keeps Training on Track! In today’s demanding environment, training can often feel like a luxury. Between limited staff, regulatory demands, service goals and ever-changing member needs, leaders are stretched thin. Yet, training and education are the foundation for member satisfaction, compliance and employee confidence and engagement. Well, I have good news to share
Leadership & Culture The Indisputable Power of Words: Thoughtful Ways to Inspire Your Team You’re hired. You’re fired! Will you marry me? We need to talk. Words are our most powerful currency, with the capacity to inspire or deflate, clarify or confuse and even unite or divide us. Once we’ve spoken the words, they can’t be taken back, creating an
Leadership & Culture In a World of Change, Don't Just Survive...Thrive! I have a confession to make. I originally set out to write this blog about change management – you know, how we once viewed it as something tied to big, fundamentally disruptive events like mergers, shifts in leadership, implementing new systems or even major life changes. Not too long ago, change
Leadership & Culture The Art of Leadership Communication: Identify, Adapt & Listen When it comes to your leadership communication style, there are so many assessments out there that can help you identify yours. Even a quick Google search brings up at least nine different communication style quizzes to determine your individual or preferred style. From my personal research, I found one that
Leadership & Culture Investing in Young Leaders, Building Generational Wealth As I put my thoughts together for this blog post, I find myself thinking back to the beginning of my career. I had just finished my first semester in college with a 1.38 GPA (not a lot of class time, but boy did I have fun!). My parents had
Leadership & Culture One Small But Mighty Deed Every year in early October, the seasons change, the days start out colder and thoughts turn towards cozy blankets and warm fires. During this transition, Vizo Financial leaves the office setting behind and gets out in the community to offer a Day of Service to our employees. This is a
Leadership & Culture Let Your Employees Bloom! Before spring officially sprung here in Pennsylvania, we had the pleasure of experiencing a few days of early spring. In between the gray, cold and wet days, we had one or two days of beautiful blue skies and warm sunshine. The unexpected spring gave flowers the courage to sprout from
Leadership & Culture End of Year Motto: Finish Well While visiting with family recently and reliving memories, I was talking to my niece about a one-mile fun run she participated in back when she was nine. There were a few practice sessions to help the kids prepare for the final race, and she started out really enjoying the race
Leadership & Culture Are we "Trick or Treating" Ourselves? It’s almost Halloween! This is the time of the year where we embrace all things spooky and get to take on a new identity. Pirates, ghosts, princesses, superheroes and all kinds of creative characters appear! For one night (or maybe more if you’re a real thrills and chills
Leadership & Culture I Get Knocked Down, But I Get Up Again: Lessons in Resilience Does the phrase Tubthumping sound familiar at all? You might know it better from the lyrics “I get knocked down, but I get up again!” Tubthumping is a song written by the British rock band, Chumbawumba (how fun is that name!!), released in 1997 and somewhat of an anthem for
Leadership & Culture Tea, a Drink with German Bread: How Miscommunication Made Me a Better Communicator Do you recognize this line? Julie Andrews made it famous in the equally famous movie, The Sound of Music. I am chastised frequently by my friends for never having seen the movie AND equally chastised for not knowing the right words to the song. For many years, I would try
Leadership & Culture So, You Want to be a Great Manager? In February, you saw part one of our "So, You Want to be a..." series on how to be a great teammate. Now, we present to you part two on what a great manager looks like through the eyes of your employees. Enjoy! Many times, the best advice
Leadership & Culture The Onboarding Road: Which Path Will Your Credit Union Take? Two roads diverged in a yellow wood… We’ve all heard the next line in this famous poem by Robert Frost, but what you may not realize is how it could potentially relate to your employee onboarding program. While there are many different paths you can take when developing an
