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Cindy Hagan

Cindy Hagan

compliance and fraud risk director, Vizo Financial
https://www.vfccu.org
File or No File: When Does Unusual Become Suspicious?
Risk Management

File or No File: When Does Unusual Become Suspicious?

Member activity can quickly move from something they haven’t done before to something you need to report. It’s important that everyone in your organization knows what to look for and how to escalate concerns. Determining when to file a Suspicious Activity Report (SAR) can vary by institution, but
Jun 1, 2022 4 min read
To Ask or Not to Ask: That is the Compliance Question
Risk Management

To Ask or Not to Ask: That is the Compliance Question

Thanks to Sir William Shakespeare, the long-pondered question, “to be or not to be” has been applied to many situations. When you’re tired but busy, you might ask yourself, “to sleep or not to sleep.” When you want to make an expensive purchase, you may think, “to buy or
Jul 28, 2021 4 min read
Under the Microscope: Elder Financial Abuse and the Role of Your Credit Union
Risk Management

Under the Microscope: Elder Financial Abuse and the Role of Your Credit Union

Meet Edna. She’s a very sweet 68-year-old woman who just retired from a long career as a school bus driver. She’s a mother, a grandmother, lover of cats, avid player of the lottery, community advocate and maker of the best macaroni and cheese you’ve ever tasted. She
Oct 14, 2020 5 min read
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